Return Policy
WHAT IS THE RETURN POLICY FOR ONLINE PURCHASES?
Returns are accepted if they meet our return policy requirements. These requirements are set in place to protect all customers, to prevent the return of personally damaged or used garments, and to ensure the high quality of our products.
The item/suit must be unworn, unused, unwashed, free of stains and odors and still have the tags and hygienic liner attached. Please do not send suits back if they do not comply with these requirements, as we are unable to issue store credit or refund, and are not responsible for sending the item back to you.
For sanitary reasons, please try on swimwear over underwear. Do not remove the hygienic liner.
Items can be returned for refund within 30 days of purchase.
Items can be returned for online credit within 45 days of purchase.
WHAT WOULD CAUSE AN ITEM TO NOT BE RETURNABLE?
Items / suits will be refused and mailed back to the shipping address of the original order if returned with:
No tag
No hygienic liner
Signs of item being worn, washed, used, or tried on without underwear
Stains and/or odors
Items that were purchased more than 45 days ago are not eligible for return.
DO YOU OFFER EXCHANGES?
No, we do not facilitate online exchanges. The best way to get a replacement quickly is to order the correct suit online and send the original back for a refund or online credit.
HOW DO I RETURN SOMETHING?
Click on the return request button below and follow the instructions on the page to find out if you qualify for a return. If you qualify, you will receive email confirmation with return instructions
If you received the Return Authorization email from us, package up the return with the Return Authorization email printed and placed inside using any type of postage/package you like. Please also include the original packing slip with your return.
Returns must be sent in original plastic bags.
Customer is responsible for all return shipping costs, as well as new order shipping costs.
** Please keep your shipment tracking number. Packages shipped back to us without tracking that fail to arrive are the responsibility of the customer. **
HOW LONG DOES IT TAKE FOR MY RETURN TO BE PROCESSED?
Once your package has been delivered to our returns department, please allow 3 weeks for your return to be processed. You will be sent a confirmation email once your refund has been issued.
Once you get the confirmation email, please allow 2-3 business days for the refund to appear on your bank statement.
Returns are accepted if they meet our return policy requirements. These requirements are set in place to protect all customers, to prevent the return of personally damaged or used garments, and to ensure the high quality of our products.
The item/suit must be unworn, unused, unwashed, free of stains and odors and still have the tags and hygienic liner attached. Please do not send suits back if they do not comply with these requirements, as we are unable to issue store credit or refund, and are not responsible for sending the item back to you.
For sanitary reasons, please try on swimwear over underwear. Do not remove the hygienic liner.
Items can be returned for refund within 30 days of purchase.
Items can be returned for online credit within 45 days of purchase.
WHAT WOULD CAUSE AN ITEM TO NOT BE RETURNABLE?
Items / suits will be refused and mailed back to the shipping address of the original order if returned with:
No tag
No hygienic liner
Signs of item being worn, washed, used, or tried on without underwear
Stains and/or odors
Items that were purchased more than 45 days ago are not eligible for return.
DO YOU OFFER EXCHANGES?
No, we do not facilitate online exchanges. The best way to get a replacement quickly is to order the correct suit online and send the original back for a refund or online credit.
HOW DO I RETURN SOMETHING?
Click on the return request button below and follow the instructions on the page to find out if you qualify for a return. If you qualify, you will receive email confirmation with return instructions
If you received the Return Authorization email from us, package up the return with the Return Authorization email printed and placed inside using any type of postage/package you like. Please also include the original packing slip with your return.
Returns must be sent in original plastic bags.
Customer is responsible for all return shipping costs, as well as new order shipping costs.
** Please keep your shipment tracking number. Packages shipped back to us without tracking that fail to arrive are the responsibility of the customer. **
HOW LONG DOES IT TAKE FOR MY RETURN TO BE PROCESSED?
Once your package has been delivered to our returns department, please allow 3 weeks for your return to be processed. You will be sent a confirmation email once your refund has been issued.
Once you get the confirmation email, please allow 2-3 business days for the refund to appear on your bank statement.